I have a 2004 Civic Hybrid with 120,000 miles. It’s been lurching when I step on the gas. I took it to a mechanic who said all 4 motor mounts were ‘broken’ and they replaced them. The car is still in the shop and they are saying that the lurching is not fixed. They say there is a problem with the transmission but they don’t do transmissions. So now they want me to pay $700 and the problem is not fixed. Any suggestions? Should I tell them to put the old motor mounts back on? Is it safe to drive with broken motor mounts or a transmission that is causing the car to lurch?
If the motor mounts were actually broken, they should be replaced. Ask for the old parts before you pay for the new ones.
I doubt the transmission is causing the problem. I’d be concerned that the electric motor is where the problem lies, and that isn’t going to be cheap. I’d find a new mechanic too, but because it is a hybrid, you may need to go to a Honda dealer for troubleshooting and service.