I have a 2014 Nissan Versa with less than 50,000 miles. The CVT transmission recently went out on it. It cost me almost $5,000.00 to get it replaced. I am a senior, living on a fixed income and I had to borrow the money to pay for it. I believe Nissan should be responsible for this and I am requesting reimbursement. I have a copy of the receipt for the repairs. What recourse would you suggest in getting a partial or complete reimbursement from Nissan?
Thank you for your help.
Mary, you are out of warranty so Nissan has no obligation to do any thing.
You should have asked for assistance from Nissan before your dealer performed the repair. There is no harm in asking now but you may be disappointed.
This is the reason I won’t buy a car with a CVT unless it came from Hyundai or Kia with a 100000 10 year warranty. I don’t think they use any CVTs, probably because of their waranty.
I’d say your chances are very good. How far out of the warranty period was the car? It must have been less than a few months. Given that the warranty last 5 years and 60K miles.
… especially since Nissan did extend the warranty on their problem-plagued CVTs on several of their models.
Is the OP’s car one of those models?
I don’t know the answer to that question, but if the OP phones Nissan at the corporate level, she should be able to get an answer. Contact info can be found in your Owner’s Manual.
Mary-did a Nissan dealer do the repair, or someone else?
I suspect it to be a longshot for the OP to obtain much, if any financial compensation from Nissan.