I believe I know what went wrong at the shop
Toyota vehicles require that the mechanic manually enter the id number of the new sensor into the system, using a factory-level scan tool
And you also have to tell the system what id number is in which location, 1 -5, and you also have to take the spare into account
You either have to write down the id number on a piece of paper, or you have to have a tpms tool capable of interrogating the sensor and displaying that number on the screen. Many shops don’t have such a high line tool, because they’re extremely expensive
And to further complicate things, when you enter the id number manually, one digit gets left off, the first one, I believe
Programming new sensors on a Toyota, and getting the system reinitialized, is far more difficult on a Toyota, versus a Chevy or Ford
I strongly suspect the shop either didn’t have a scanner capable of communicating with the tpms module, or they didn’t know how to properly enter the new id number
It’s also possible one of the other sensors has a weak battery, strong enough to communicate with the tpms tool, but too weak for the tpms module to see it
Based on the age of the vehicle, I think it would have been prudent to replace all 5 sensors. I’ve never seen sensors last longer than 8 years, so they’re definitely on their last legs, by now, if they’re still the originals
I don’t mean to sound pessimistic, and I don’t mean to imply the shop was clueless, but I’ve seen guys get themselves into trouble, working on tpms on Toyotas