Windos have to pull by hand to close
Door panel needs to be removed by tech, so they can determine what’s causing the mechanism to stick.
A 94 may have nylon/plastic gears in the drive mechanism. If you can hear the motor, but window does not move, the gears are stripped.
Either way, George is correct, the door panel has to be removed to assess the problem and make necessary repairs.
Maybe something’s broken.