Bill, you have a steering problem and you should still be in the warranty period . So quit wasting time on the web and have this fixed before you crash and injure yourself or someone else.
The dealer has already changed out the steering column, no questions asked as a safety fix even though they couldnât feel it. However, the problem is coming back. Itâs just a distraction. Easily missed but once you feel it, youâll always feel it (like an annoying rattle you canât find). I think itâs related to u-joint lubrication or a function of the electric steering. Iâd like to touch base with 2017 Azera owners who have experienced the same thing to see where their âquestâ ended. Thanks for responding. - Bill
BMW Z4 has the same problem (2002-2008 E85/E86). Like some others saying, this has electric steering. (So this issue isnât present with M models which uses hydraulic steering.) Also apparently, it tends to fail when it reaches to the high temperature because of weather or the long time of operation.
After much digging online, this one had complete explanation on how itâs happening and how it could be solved at least temporarily: https://www.bimmerfest.com/forums/showthread.php?t=565986
There were many other assumptions such as electronics failing, etc, but as far as I can see, this was both the most understandable and successful solution.
To put in short, in this case, heat drying up the steering joint is causing the power steering motor to fight with friction and behave in this way. I see many that are applying extra lubricants to the specific joints to fix this, and apply again when it fails again.
Whatâs the worst is that, for these models at least, BMW didnât release recall for this one. It appears to me as though the official dealers will just ask customers to pay for replacing the whole column (because the joint alone cannot be replaced). Seems like it costs around $3,000 + labor to replace, but I canât find anyone experiencing the failing after the replacement. So I suppose they are sealing the jointâs lubricants if the former assumption was correct.
If I were experiencing this, Iâll just try lubing the steering columnsâ universal joints (like those in BMW forum).
I just got informed about this issue from the current owner of the vehicle, who doesnât encourage me to buy one. I think Iâll stay away from these models just because thereâs no official tested way to solve this problem.
Hi Paul,
What finally fixed the sticking problem with your Azera? I have a 2017 doing exactly the same thing.
Thanks - Bill
bill@bbradley.com
Itâs fixed, at least for the time being. Here is what the dealer wrote. âTest drove vehicle. Found dead spot in steering. Checked and found no further codes since last visit. Checked bulletin and per bulletin replaced just column assembly.Installed 56390-3V460 :column & housing assy. Found internal failure of just the column assembly. Reset SAS sensor and torgue FEL to zero. Test drove vehicle. Operating as designed. No further issues.â
Hello Bill,
I recently purchased a 2017 Azera and on the drive home from the dealership experienced the same issue you did. I was able to print the conversation you had and the solution that you posted with the dealer installed part number. I took it to my dealership and was able to get them to order the part and then install it when it comes in. I only have 4 months left on my 5yr bumber to bumber warranty. I was hoping you could post the complete work order you got from your dealership (minus any private infor) so I could also take that to my dealership. It seems I am having to do all of the detective work for my Hyundai dealership. Any help from you would really be appreciated. You can email me at 08alvatibjr@gmail.com Thank you in advance!
Googled â2017 Hyundai Azera steering TSBâ and got this:
https://static.nhtsa.gov/odi/tsbs/2018/MC-10144430-9999.pdf
https://static.nhtsa.gov/odi/tsbs/2020/MC-10179244-0001.pdf
https://www.carproblemzoo.com/tsb/hyundai/azera/2017-hyundai-azera.php
not positive those will help, but take a peek.
Hello,
Thanks for the information. I had also found one of the TSBs that you had suggested. I think it was the second one. It is the one I think most applies to my situation. Do you know of anyone that has had success in getting the problem fixed, when replacing the Column & Housing Assembly? That is the option I think (hope) will work for me, since I have no DTCs.
Let me know if you should come across anything that might pertain.
Thanks very much for you time and help.
Gonzalo Alvarez Jr.
Hello All, I just wanted to post my result with the âstickyâ âbindingâ steering wheel issue I had with my 2017 Azera. I wanted to do it because I found the post by Bill on this forum and without it I donât think I would have been able to have the issue resolved. I took the model number of the part that Bill had replaced along with a copy of the TSB to the dealer that sold me the car and had them order and then replace the part. I was finally able to drive my car home and have the steering wheel feel normal. You just donât appreciate something so small to affect you enjoyment of your car. I hope that If someone else has this issue that they too can use this information to remedy their problem. Thanks to all who helped me with my issue.
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Hey all. My 2016 Nissan Pathfinder is doing the same thing, so I googled the issue and found your forum discussion so this is obviously an issue with many different makes and models, and not just confined to one particular make of car.
Thankfully, I can now have a knowledgeable discussion about it with my mechanic.