Multi-Disc CD player

curious to know what came of this - I have a 2010 mazda 5 (less than 5K on it) - single CD player just stopped recognizing CDs one day, hasn’t worked since. I only play factory CDs on it. Taking it to the dealer, but wondering if there is some OEM CD player issue at work. Before anyone else chimes in with “use the aux jack for the mp3 player” or whatever - that isn’t the point. You pay $$$ for a brand new car, you expect stuff like this to work longer than 5 months or whatever.