Had an oil change on my 2017 Honda CR-V with 59,000 miles on it. 3 weeks later the engine made a terrible noise and took it back to the maintenance shop. They added 2 quarts of oil and said I had an oil consumption problem. I think they messed up something during the oil change. What is your opinion?
Possibly, however since they added two quarts of oil I know you are not checking you oil frequently enough.
Sorry to be harsh, but you should never let oil get over a quart low.
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Before the oil change how often did you check your oil? How often did you need to add a quart?
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Agree with the others.
How often did you check the engine oil prior to this recent oil change? Were there any other signs of low oil, or burning oil, or even leaking oil prior to the oil change?
There’s very little an oil change can do to “make” you engine consume more oil. Either it wasn’t filled up correctly when last changed, or it’s burning or leaking. Either way, you, as the driver, should have been checking the oil level regularly.
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In addition to the other valid replies, I think it’s important to note that the vehicle has been driven–on average–less than 7,500 miles per year, and that suggests mostly local, short-trip driving.
If the driving pattern has been mostly short-trip, local driving, I hope that the OP has been changing the oil every 6 months, rather than on the basis of odometer mileage.
If the oil has been changed solely on the basis of odometer mileage–rather than on the basis of elapsed time–it’s possible that the engine has been damaged by an accumulation of oil sludge.
When you checked the oil level after the oil change, was it full at that time?
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Losing that much oil in 3 weeks isn’t normal. The shop may have underfilled it or something was left loose. I would get a second opinion and check if your CR-V has any known oil issues like the 1.5 turbo oil dilution problem.
It is clear to me that the OP did not drive far in a three week time after the oil change. If the engine were bad before the oil change, then he probably went to the shop with very little oil in the engine, because clearly he wasn’t checking the oil for months. If the engine were good before the oil change, then it should have left the shop in proper order and should not have lost 2 qts oil in three weeks (unless he drove to Alaska). Since the oil tecj did not report any engine problems, I see two possible choices. Either the tech forgot to fill the oil properly, or the OP just had bad luck that was coincidental with the oil change. It is unfortunate that the OP did not check the oil level AFTER the engine died, to see if there was in fact any oil in the engine at all. If he didn’t check it after the engine died, for sure he didn’t check it when he thought it was fine. I would be very suspicious that the tech did not fill the engine, and covered this mistake by reporting it 2 qts low.
So, OP was driving with no oil. And NO oil pressure light?
You should check to see if you have an oil leak around your valve cover.
you should also check if you have a leak around your timing chain cover
MC-10142621-9999.pdf
We are missing a little bit of info now, like is the OP still driving the vehicle with no noise and no other issues??..
Here is my screwed up brain thinking on this…
Now IF the OP is still driving the CRV with no other issues then----
The OP took the vehicle in for it’s once or twice a year oil change, having never had an issue with the oil being low before the OP didn’t think he/she needed to check the oil… The shop either double gasketed the spin on oil filter or didn’t replace the drain plug gasket and it failed and or didn’t properly tighten the drain plug or filter… After about 3 weeks it had leaked enough oil that at start up the OP heard the timing chain or whatever rattle and took it back, the oil change place saw the mistake and fixed it real fast, then either lied to the front shop to save face or the front shop covered up their mistake and told the OP something must be wrong with the engine…
Now, as long as the engine is no longer making noise, no CEL (due too the low oil) is on and the vehicle drives as it did before, then just drive it and from now own it would probably be a good idea to always check the oil level after an oil change…
Double gasketing an oil filter is just something that happens sometimes, it can happen to the best of us, that is why a shop or even a DIYer after an oil change while still racked, jack stands or on ramps should always start and run the engine for a minute and then recheck the oil level and look under the vehicle for any leaks before lowering back down…
Now obviously if it looses 2 quarts of oil in a few weeks again then there is something else going on as others have already stated…
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I like Dave’s theories. Of course, the failure from either double-gasketing (which I did once) or the loose drain plug could have been catastrophic occurrences and would not have necessarily meant much leakage.,
If you want to be kinder to the tech, then remember he might have reported that the oil was two quarts low simply because the level was off the dipstick…and he didn’t really know the actual level.