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2017 Lexus RX 330 - Infotainment glitches

Main display has frozen once, couldn’t turn off power or turn down volume from any of the 3 options-manually, steering wheel or mouse. Plus my cell phone rang but did not go through the bluetooth in the car. I had to turn the car off to control display again.

Since this is a statement, not a question, I guess that fixed it.

Could be a failing Body Control Module.

This week Lexus released a Multimedia software update for 2018-2019 vehicles to correct numerous glitches. At this time there is no software update for your multimedia system. These problems usually don’t occur often enough to become a nuisance.

This is an issue that is best dealt with by Lexus dealer.

The following link describes problems just like yours, but is for 2014-2016 Lexus. Maybe you find a dealer that is willing to help since a software reset doesn’t cost anything but labor time.