This issue has been solved.
After reviewing the TSB and instructions for logging the fault and warranty submission to Honda, we ended up taking the car to an INDEPENDENT Honda mechanic who utilized the I-Honda Data System. After a week, they managed to log the fault: Locking up and shutting off the vehicle when shifting into reverse during a cold start. Armed with our soon to expire warranty, the TSB and the printout documenting the fault we headed to another dealership they recommended to us.
This dealership bent over backwards to help us out. They agreed the transmission was faulty, handed us the keys to a 2022 Honda Accord Sport to drive while ours was being repaired and completed the repair. After the car came back to us, we went back to the orginal Honda dealer who originally gave us the run around and not only did the service manager reimburse us for the work we had done at the Independent Honda mechanic…but they also offered to reimburse us for the transmission fluid change ($200+). That was nice. In the end it worked out.
Moral of the story:
***Do your own research!!! CVTransmissions are not reliable…in any vehicle. My buddy’s 35k mile Forrester is in the shop right now getting his replaced for his wife. Nissans are the worst from what I hear but after my experience with this Accord, the Hondas arent that great either.
***Check the TSB’s…never even thought to check the TSB’s when buying a used vehicle or to
help diagnose something wrong with the car you already have
***Know the status of your vehicles warranty…Like a ding dong, I had no idea our car had a 100k mile warranty until I dug all the information out of the filing cabinet.
Take care everyone!