one of my pistons went out at less than 50,000 miles I have made a couple calls to mechanics an they all told me that those engines are being recalled I have did some research on it and I have seen that the Hyundai sonata were the ones they were recalling due to engine defaults. but they are recalling basically the same type engines with the same year I thought well there can be a possibility that these vehicles have the same issue I have open a case about it and they told me to take it into a Hyundai dealership to have them verify if it was a default, but I am thinking will that be a waste of money to do and to get it repaired?
The lack of punctuation makes this a bit hard to read but… What else would you do other than have Hyundai tear it down to investigate the problem and repair it? IF Hyundai offers some good-will repair for a reduced cost or for free, you won’t even get that offer unless you take it in to Hyundai to have it repaired. If they don’t offer to help with the costs, you still need it repaired, don’t you? Or are you going to scrap the car?
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It sounds like you’re uncertain if your car is covered by a recall. You can check for recalls by entering your VIN in a recall app or website. I found one doing a search for “VIN recall lookup.”
If you find out there is a recall, read what it covers and what you need to do. If it’s not clear, then contact the dealership; hopefully, the service folks can explain it a little better.
If there is no recall and the car isn’t giving you any problems now (you don’t say there are any issues right now), I wouldn’t do anything.
Have no idea what that means .
You will be limiting the chances of getting help from Hyundai if you use the term recall. That’s a very specific term that relates to very specific actions taken by the carmaker.
What you want to know is if Hyundai is helping customers who have had your problem. You also need to be more precise in describing the problem. “Piston went out” doesn’t help your credibility. You should make your inquiry to the Hyundai dealer, but also further up the corporate chain. See how your owners manual describes your appeal process.
I also have no idea what a piston going out means.
Pistons can fail due to overheating, lack of oil changes and/or running the engine oil level low, or because of severe detonation due to a faulty EGR system; assuming this is an actual piston failure. You need to provide the entire story. I would hope the shop gave you a description of this alleged piston failure.
Do I think you have a case? No. A recall only covers certain models, certain VIN ranges, and on. Anything outside of that is not covered unless it’s a Good Will repair.
That usually means that you must provide all service records showing that the oil was changed regularly and so on.
What year Tucson? Most relatively recent Hyundais have a 10 year, 100,000 mile powertrain warranty. If this applies to your car, then you don’t care if they’re recalling it or not, because they have to fix it for you anyway.
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Unless the problem is caused by abuse or neglect and in cases like that they are under no obligation to fix anything under warranty.
In some cases a Service Manager may try to have a Good Will warranty performed or even fudge the truth to get it covered.
The problem with the latter (and I’m not familiar with Hyundai corporate policy) is that if the SM gets caught lying the dealer could end up eating the entire cost. And someone who is mechanically astute can certainly see through some lies.