Windshield Replacement - 2018 Subaru Forester - Subaru Employee spills the beans on EyeSight Cal time

subaru

#1

2018 Subaru Eyesight question from today’s Denver Post.
3 hours to recalibrate after windshield replacement is 2 hours too many. Warranty time is 0.9 so adding 2.1 hours is just greed.
Worked for Subaru corporate 16 years.


#2

So you can’t avoid getting into an accident for 3 hours or am I missing something.


#3

Not sure if it would be covered under insurance but it might be worth asking.


#4

Vehicles with cameras in the windshield require calibration when the windshield is replaced, my shop foreman has us collecting 4 hours of labor for the procedure.


#5

It wouldn’t be the first time the warranty allocation by the manufacturer was completely unrealistic in the field…