I purchased a new 2014 Ford Focus. Since then, the transmission has had issues after multiple repairs. Clutch repairs as well as a full transmission replacement. Lots of lost time and energy.
The car just started shuttering…again!
I contacted the Ford dealership where I purchased the car. I have some equity at this time. He said they have worked on resolving this issue with about 22 customers…getting them a “oops we are sorry” trade-in option. Not sure how much yet.
Now - I feel stupid for buying this car in the first place. I hear a lot of great and a lot of terrible reviews of Fords. My co-worker has a Subaru and swears by Subaru. Many others I know feel the same. I know there are lots of opinions out there…but I don’t want another crappy car.
Would I be getting the best value by taking whatever option Ford will offer me and purchasing another Ford? Would you recommend accepting the trade and buying new/barely used or switching brand altogether? What about a Lemon Law?
How would a trade in work if I decided to NOT to purchase through Ford again? Can I sell it back, receive money and walk away to another dealership?
Sorry if that makes no sense. All of the help is wanted on this one! Even if not all of my questions make sense. I don’t want to be screwed over.