This morning, I realized that I was a couple of months overdue for changing my cabin air filter, so I added Wal-Mart to my round of errands. When I got to the appropriate aisle in their automotive department, it turned out that the cross-reference books for filters had been removed–by person or persons unknown.
My first thought was that this might have been a strange attempt at controlling COVID transmission through contact, but then I noticed that the cross-reference books for batteries were still there. Thinking that someone might have stashed one of those books in the midst of the pile of filters, I searched, but there was no filter reference book to be found, so I had to leave the store without accomplishing my shopping goal.
Thanks for wasting my time and my gasoline, Wal-Mart!
As I walked back to my vehicle, I came extremely close to being hit by a guy who was backing out of his parking space, despite the fact that there was nobody parked in front of him, and there are no tire-stop barriers in that parking lot. What a fitting end to a frustrating experience at Wally World…
On the way home, I stopped at AutoZone, where they did have cross-reference books for filters available. Yes, I undoubtedly paid a few bucks more at AZ than I would have paid at WM, but there is definitely something to be said for properly accommodating one’s customers.