I recently bought a car on the condition some things would be replaced. The paperwork is a “we owe” agreement.
The first time they said it was fixed, an LED tail light was not working when I went to pick up the car. 2+ hours wasted. They said they would keep me updated on the status. I bought the car a week ago and technically cannot drive it home because I could be pulled over and ticketed for the defective equipment, although they seem to really want me to drive it home and erroneously told me it is legal. As I’ve been waiting for them to fix it, the used car warranty is also ticking away in the meantime and I’m getting uneasy because I don’t know how much longer it will really take.
As I understand it, the usual 3-day “cool off” period does not apply to cars sold from a permanent physical location.
However, I’ve also read about “Revocation of Acceptance” which provides that a consumer can return goods, including a car, if it is discovered within a short time after purchase that the goods were misrepresented or if a flaw was discovered that significantly diminishes the value of the goods in the buyer’s eyes, and the seller does not remedy the problem within a certain amount of time. This revocation right supposedly even supersedes any disclaimers and as-is agreements that were signed at the time of purchase.
What I’m wondering is, has anyone used revocation of acceptance, and what is a reasonable time period before invoking it? Is 1 week enough? It will supposedly be fixed soon, but I want to be able to set a date and if it is not fixed by that time, communicate to them that I am revoking acceptance.
And on the flip side, if it IS fixed by the date they have now told me, is there anything I should reasonably be able to request or demand upon finally being able to take possession of the vehicle? At the very least, I’m thinking a full tank of gas for my trouble and an extension to the warranty to make up for the time between the purchase date and the repair completion date. Can I reasonably demand some additional warranty for the parts that were replaced, separately from the rest of the vehicle? Some shops warranty their work for 90 days or something, but I’m pretty sure since this was part of a “we owe” agreement, they were allowed to fix it as cheaply as possible with no warranty.
Any other thoughts on how I can make sure I don’t get burned?