Parts / service warranty


#1

previous owner of my van had the AC condensor replaced. I have his paperwork for the repair and the part has a lifetime guarantee. however, the dealership that did the work says the guarentee does not transfer to me. Am I out of luck? Or are they lying?


#2

If that’s the policy and it’s in writing… you are out of luck.


#3

Does it say it’s non-transferrable on the small print? Regardless, the parts are typically the cheap aspect of an AC repair.


#4

my invoice reads “lifetime guarantee (in this case, for the AC condenser) applies for customer pay repairs on that part”. I do not understand the wording of this phrase?


#5

You are NOT the customer who paid for the parts.


#6

When YOU buy parts, YOU get a warranty. In this case, the warranty follows the cutomer, not the parts. . . .Here’s a possible loop hole if you know the previous owner, make a deal with them to arrange for the repairs in their name under warranty.


#7

Agree – the wording indicates the warranty is non-transferable. That’s a normal way of doing business for anyone.


#8

The question is about new car warranties,my belief is all the manufactures new car warranties are transferable,to the best of your knowledge is that so?


#9

new car yes, but the OP stated it was a parts ( condenser ) warranty. and, depending on brand , some new car warranties are only transferable for a fee.


#10

That’s pretty much normal with anything you buy. You buy a house with a new roof or new furnace…chances are it’s NOT transferable.