I am trying to find the status of my warranty for my 2021 Kia Niro. When I go online, it takes me to a site does not seem to have this information. My main purpose is to see the exact date when my 5 year bumper to bumper warranty will expire. Is there a place online where I can find this information?
This is what I tried: Kia Owners Portal
What is your in-service date?
When was the car first registered?
Ask your nearest Kia dealer, or the portal is supposed to show that information.
I’m not sure. That’s why I was trying to look it up.
Did you create an account and log in??? I have to be logged in to Toyota to find all that info for mine, I would assume the same for Kia… Or just call a Kia dealer…
But the warranty should end after 5 years from the Inservice or 1st sale date…
Have your VIN ready when you call the service dept…
Don’t you have a sales receipt or loan papers that have the date you bought the vehicle ?
Is this about your steering wheel noise ? If you have the work order that warranty was going to fix that then the service dept. can tell you if it will still be a warranty repair if the part comes in after the 5 year mark.
This is for 2008 and newer vehicles
It will be 5 years to the date when the car was first purchased or placed into service. If you bought the car brand new, then it’ll be 5 years from the day you drove the car off the lot. If you bought the car used, that gets a little more hazy, but the 5 years still applies.
You could also contact a Kia dealer; I’m sure they have a way to look up the VIN and tell you for sure.
To repeat the above. Pull your copy of your purchase paperwork. The day you bought it starts the five year count down.
Or, if the OP can’t find the paperwork, simply phoning a KIA dealer’s service department would yield the desired information after he provides the VIN to them.
I’m not sure what kind of warranty coverage you’re looking into, but it sounds like you’re not the original owner. Remember, some warranty coverage only applies to the first owner of the car. A car may have a 10 year/100K mile powertrain warranty, but if the car changes hands that warranty may be reduced to 5 year/60K miles.
My thanks to everyone for their reply. I didn’t do a good job posting my original question. My question was more of a theoretical/frustration nature. Even though I can look at the in-service date if I had the paperwork with me, I wanted to know if there was a way to look this up online by just typing in my VIN. I was not home at the time that I was trying to do this and I just assumed that this information would be available.
In answer to some questions:
No, this has nothing to do with the noise I was having a while ago.
Yes, I am the original owner.
In case anyone is interested, my ambient temperature sensor sometimes malfunctions. The car is sometimes telling me that it is -40 degrees outside. (No, I do not live in Siberia.)
Again, my thanks to everyone. I always appreciate the advice that I get here.
You did not answer…
Sorry. Yes, I did create an account and I did log in. That was part of the frustration. (To create the account, you have to give them your phone number and your email address and you have to verify that both are legitimate and you have do the “prove I am a human” thing. And then, after all that, there is still no way to see this information. Sorry about the complaining, but it was a bit frustrating.)
Sometimes these sites are not very user friendly (frustrating), it takes a lot of digging around to find what you are looking for… But I don’t have experience on Kia’s sites though… I just know I have trouble finding it on Toyota’s site and I have looked at it multiple times…
But as a last resort, call the dealer this morning, they are normally pretty helpful on warranty info…
Perhaps your DMV would be able to show when the vehicle was licensed in your name.
Some members suggest asking your dealership, am I wrong thinking the dealership is denying a warranty claim?
The DMV may not have the date-of-first use information, the first registration date is likely sometime after the delivery date.
The in-service date recorded with the manufacture is the date in which warranty coverage starts/ends.
Below is DMV information collected by a vehicle report agency; the dates shown are not necessarily the date the sales contract was completed.
