I Have Been A Subscriber To Consumer Reports For Decades (Currently My Subscription Expires January, 2017, Although I Plan On Renewing), But . . .
. . . I have a problem using their car surveys and this is an example. I see that little black circle in the “body integrity” column.
So What ? What does it indicate ?
Does it indicate a little rattle or a loud squeak ? Is it easy to remedy ? Is it a loose “Jeep” logo iside the Jeep (loose interior trim) ? Is it wind noise ? Do they all do that ? Is it all these things ? Have customers had these problems easily remedied while the vehicle is under warranty or do they plague the owner forever ?
I don’t know. To me, it offers more questions than answers.
It’s a bit like accusing somebody of something, but not telling them actually what you’re accusing them of, who is making the accusation(s), how many people witnessed it, and whether or not it’s a little annoyance or a major concern.
Granted, I do check their survey when I’m considering a vehicle and usually a major engine or transmission problem can be elaborated on by a little online research, but from my own experience, for the life of me, I often can’t figure out what the hxxx they’re talking about in many of their surveys and yet they’re rating the overall performance of the vehicles.
I will continue to subscribe. It has paid for itself in helping me choose coffee makers, coffee, vacuum cleaner, dishwasher detergent, TVs, etcetera. These are things they actually lab test. However, I take the car surveys with more than just a grain of salt. Some of my best cars have been some of their worse. That does a disservice.
Thanks, I feel better, now
CSA