I have a 2010 VW GTI with just under 36,000 miles. I dropped my car off at 1pm yesterday for a leaky tire and went home to wait. They patched it up and I went to pick it up at 5. This is what I found:
-Car started slowly and roughly. Engine light is on. Engine is erratic, rough, jumps around. It’s not drivable.
-I didn’t get a receipt - they said there was no charge and gave me nothing showing I was there. There is nothing in their computer about me or my car.
-The shop manager called the tech who worked on my car. The tech said he drove my car around the block to reset the low air pressure light. He said it “ran rough” for a little while but was fine by the end of the test drive.
-They ran some diagnostics on the engine. They don’t know what’s wrong, said it looks pretty bad, and told me to have the car towed to the nearest VW for warranty reasons. Problem is, it’s out of warranty as of last month. It’s been perfectly maintained and nothing like this has ever happened.
The car is still sitting at the shop while I figure out what to do. What do I do?