99 VW Jetta - won't start. Help!

Hello,

My son has a 99 VW Jetta. His car won’t start. We checked the battery and starter. Everything is working - lights, power windows, AC… The remote does not unlock or lock the doors. It has to be done manually (before it did). Any advice on what may be going on?

Are you telling us that the engine turns over when you turn the ignition key, but that it doesn’t run on its own?

Please clarify.

The engine does not start but the problem does not seem to be related to the battery or the starter.

When you put the key in the ignition and turn it, do you get nothing, do you get a clicking sound, do you hear the starter spin or does the engine try to turn over but not start. How many miles on the car, how old is the battery? The more info you give us the better we can try to help you.