I have an Explorer Platinum and apparently not only the rear camera has problems, lights and announcements on the dash show that the auto hold does not work, reverse brake assist not available, intelligent cruise control speed sing recognition not available, check headamp system among others I took my Explorer to the Dealer Herbchambers in Massachusets but they only say that it is a possible electrical problem they want me to leave the vehicle for several days without providing me with some means of transport to fix the problem I have already visited for more than 5 times and I am still waiting of a courtesy car or that they solve the problem
Ford Motor Company (Ford) is recalling certain 2020 Explorer and Lincoln Aviator vehicles. The Manual Park Release (MPR) cover may not be installed. In addition, the vehicles may be in Factory Mode, which disables warning alerts and does not display the transmission gear selected. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 114, “Theft Prevention” and 102, “Trans Shift Lever Seq/Starter Interlock/Trans Braking Effect.”
Without the cover, the MPR lever may be unintentionally moved, allowing the vehicle to roll away. Being in Factory Mode, the vehicle will not display warnings and/or gear selection on the instrument cluster. Both conditions increase the risk of a crash.
Ford will notify owners, and dealers will inspect and, if necessary, install a MPR cover. Dealers will verify the instrument cluster is not in Factory Mode and clear any fault codes, free of charge. The recall began August 23, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 19C06.