anyone have issues with audio screen going blank? on 2018 Rogue
No, but I donāt own one Your car is under warranty, take it to the dealer
+1
It doesnāt matter whether hundreds of other Nissan owners have the same problem, or the OP is the only person with the problem. This situationālike essentially any other problem with the vehicleāis covered by the manufacturerās āBumper-to-Bumperā warranty. The dealership is responsible for resolving the problemāat no cost to the owner.
That same thought occurs to me every time I see that on the ridiculous ā Ask Someone ā page. Why even care if someone else has the same problem. Just go use the warranty and let the manufacture worry about it.
I am having the same issue. Just bought mine in October. Even if it is under warranty, I agree it matters who else is experiencing. Enough issues would result in recall and looks like there are others out there with issues. Did you get yours fixed?
No it would not. Recalls are for safety problems or something that makes a vehicle unusable. A blank screen does meet that . If there are enough repairs made under warranty there can be a service bulletin issued to the dealers. Also I doubt if Marty ever returns.
What is your problem? Service bulletin, recallā¦let people voice their issues and come together. If you canāt add value then donāt respond at all. No one likes a know it all.
I donāt think @VOLVO_V70 was trying to be a know it allā¦heās pointing out the reality of the situation. Nissan will likely not issue a recall (as Volvo correctly pointed out those are for either safety issues or issues that make the vehicle undriveable)ā¦if enough issues come up they could issue a TSB and mail information to owners of affected model(s). I certainly empathize with you, though. If I dropped a large chunk of change on a new vehicle, Iām expecting everything to function as described for at least a year (of course providing that I didnāt do anything to break it myself of course). Has your dealership managed to fix yours yet?
I have performed many customer satisfaction recalls on audio/entertainment systems for a different manufacture, donāt say it canāt happen.
I donāt understand why people are discouraged to discuss their car problems while the vehicle is under warranty, why canāt they share helpful tips from other vehicle owners?
Thank you! Thatās how I feel.
I say that because that user plus others have negative feedback to the other person with the same issue. Itās no wonder they wonāt be back to the site with that kind of support. My screen just went out this morning. Left a message for the dealer. Went out to lunch and itās working fine but this is the second time itās glitched like this. Found another site and apparently itās a known issue that Nissan doesnāt have a fix for. Some people had their units replaced. Hopefully if itās going to go out, it will do so without the first year. It only has 2500 miles on itā¦too new to be acting up already
Good luck and please let us know how and when it is fixed. Your owners manual will tell how to bring the complaint to a higher level within the Nissan organization, in case itās not handled well at dealer level.
Have a 2017 Rogue where radio keeps rebooting, changing time, no back up camera, black screen. Been happening daily for 3 months. They have reset, replaced sd card, replaced the radio twice. Running out of ideas. Started 3000 pass the warranty. Any suggestions?
Maybe an intermittent āopenā in the power supply wiring? Is there a good auto electric shop near you? Iād try them.
If I had @2017Rogue 's problem Iād be tempted to remove the unit, figure out a way to power it up on the bench, and test if it ever failed under that situation. Use a hair dryer to heat it up a little , pouind on the bench to give it a jolt, etc. If it never failed on the bench, then Iād suspect a problem with the power supply to the unit as the number one suspect. Faulty connector, fuse, or alternator probably.