I have a 2014 Jeep Compass, the windows do not go up or down. It started with the drivers side window not going up. Took it to the dealer and they said it was the motor and replaced it. That cost a lot. A few weeks later it started agian but I found that if I had it running and with the door open it would work Now they don’t work at all…I don’t want to spend more money at the dealer if they don’t know how to fix it.
My prime suspect would be a broken wire inside the rubber boot that surrounds the wires leading into the door.
Look near the door hinges in order to locate this boot.
You do not need the dealer for this find a good independent mechanic it will also be cheaper than the dealer.
The driver’s window control module could also be broken. Have you tried the other window control switches?