2008 Chrysler Crossfire convertible top won’t lower

chrysler
crossfire

#1

unable to lower the convertible top. Appears something is a miss with the rear cargo latch. Tried several position to lock


#2

It must be in park and the windows all the way down, the flap in the boot must be all the way in the up position and well fixed to the Velcro , if not, it will not function.