Hey all, my first post here.
I have been in a very frustrating situation the past few days, and would like some piece of mind. On 5/18/14 I went to Jiffy Lube, and ended up being convinced to do a transmission fluid exchange by the mechanic. My car had 33k on it and he said it was a few thousand miles overdue. W/e I thought, it will probably help since I used to do courier work in a city for a year. The car manual also suggests a switch at 30k if this type of driving is the case.
So the day after I was researching the procedure and found out the very intricate fluid/transmission relationship. The car needs a mercon lv fluid since its a 6speed 6f35 trans (it even says on the dipstick) but on the jiffy lube receipt I saw that the item they put in was a 76 versatrans fluid which is NOT compatible with my transmission. Immediately I was concerned and read horror stories from cars breaking down after jiffy lube did their trans flush.
I drove the car for one day with no real problems and went to the Ford dealer service on 5/20/14 to explain the situation and do another transmission fluid flush with the right stuff (never ever wanna go back to Jiffy Lube). They did the flush, but when I got the receipt, again the wrong fluid number was on there! They put 8 quarts of ford part xt-5-qm, also known as Mercon V fluid along with an 1 quart of additive (not sure what it was)! The fluid that was supposed to go in was the Mercon LV fluid, part number xt-10-qlv! I approached the service guy who rang me out and brought my manual which explicitly states the fluid/ford part number, and told him the receipt does not match. He looked it over quickly and reassured me that the fluid was right and that that was simply their item number on the invoice.
So here is the question? Could they have really put in the wrong fluid in again, especially after I came in to replace an already botched fluid replacement? I mean if its the dealer I am sure they have serviced fusions a ton of times, and the mechanics are used to loading the cars with Mercon LV fluid, even the trans dipstick says use only that. I am very concerned, even if the guy assured me that I have nothing to worry about, if it is a mistake on their part it could fry the transmission in the immediate future.
Does anyone have experience with ford service receipts? Like are they accurate with items, or are they just representations of the service done…I know the Mercon V fluid is most commonly used on Ford vehicles, so they chose to represent the item by that number in the pricing index or something? I will try to ask other dealers in the coming days, but I can only go in for another check over the weekend. I am driving the car with this fluid, and so far I am not noticing anything out of the ordinary (the 6f35 trans was always a little wonky on the fusion).
If the transmission starts acting funny, or dies, would Ford be liable for a replacement since the wrong fluid is listed on the receipt? Or even If I go in to change again, they would have to do it for free right? I already blew $450 bucks on this mess!