He did a segment on an f150 that had a cost of $60k not sure year, among much of what he mentioned had to do with the plastic feel of the interior at that price point and he specifically called out the rear tailgate handle which can get plenty of use and was on that vehicle he had on hand starting to detach.
Plastic feel and use of plastic for components that should be made of other materials like door handles, some console and dash pieces which suffer from drying, fading, scratching and cracking especially in hot climates or in areas where it gets cold like north east should be considered in my opinion.
Using epoxy, plastic or composite parts has become a thing due to weight vs mpg but I refuse to see that as an acceptable excuse. When you spend a lot of time in your vehicle it should feel comfortable and warm, not cheap especially when you pay a high price for it. Thats just me and thats why I see real value in used vehicles especially the older models.
As for complexity its a shame but true statement that they have to idiot proof cars because more than ever it seems people just dont know how to drive and yes selling them something they think they need when in fact they dont is also part of it.
Automakers should resist the temptation to roll out bells and whistles until they can perfect them, its an embarrassment to the company when they cant even get infotainment centers to work correctly but they seem to not mind and consumers seem to not mind paying through the nose to be beta testers.
I can buy an older model that is solid inside and out but has no BT or navigation, buy a BT/FM transmitter cigarette charger adapter for $15 and instantly have BT audio and mapping which is usually 100% solid with no map upgrade costs at all.
There will never be transparency on the side of the manufacturer or dealer because its counter to their objective which is why, even though you may not like them or always agree with them, we need people out there pointing out the shortcomings of vehicles so we know what we are walking into.
I just put new pads and rotors and tires on my wifes xc90 and tomorrow its going into the shop to have some body work done because of someone not paying attention to where they were driving. While its there I am going to have him do some maintenance, an alignment and replace some worn out parts to prepare for the winter.
On the ride to pick up the rental, I mentioned to my wife that as of yet I had little confidence in buying a used vehicle in the 2015 to 2020 year range that I felt wouldnt end up being a money pit. I pointed out that the xc90 has been very good to us and to my amazement she said that she might be open to keeping it for now…surprise surprise!
Now if I can get her to look at some mini vans we might bear witness to a miracle.