Napa stores used to be THE place for hardcore mechanics to find parts and hardware to repair cars. The counter folks were knowledgeable and didn’t look at you like a beagle when you asked them for some obscure piece of hardware. You all know the look. We get it from the Big-Shiny-Chain-Store auto parts store counter person that would sooner sell you chrome tire valve caps and exhaust pipe tips than a caliper rebuild kit. The vacant stare and smile that says, “I have NO idea what you are saying but I’m smiling because I HAVE to!” look.
I went into my local Napa store to buy a 10mm x 1.0 thread brake hard-line tube nut. I own a flaring tool and had a stripped nut I needed to replace. I was told they didn’t have much metric stuff be she’d look. Their pitiful little kit box (smaller than my own brake parts box) was out of those parts. I asked about just a short piece of 4.75 mm replacement line with 2 fittings. That they had although the lines were not even marked with the thread diameter or pitch of the fittings. Huh?? HOW do you sell stuff like this with NO markings, no knowledge of the hardware?
I think we’ve all seen this decline but there seems to be no place to turn for simple pieces of hardware anymore except the internet.