Intermittently when I attempt to start the car the key will not turn. The wheels are straight. Jiggling the steering wheel a long time helps.
I am 92 yrs old & cannot tyke the hassle.
The dealer says he can’t fix it unless he sees the condition, which is, as I said intermittent.
What can I do ?
Keep going back to the dealer, and document every visit.
If necessary, contact the zone representative. Go over the dealer’s head.
This is a warranty issue. Don’t give up.
Thanks. That is what I will do. Also looking into my State’s Lemon Law
Lemon Laws:
http://www.jdpower.com/cc/auto/bbb/lemon_law.jsp
http://www.lemonlawamerica.com/
Normally I would ask about all the stuff on your key ring as the extra weight can cause this problem over time, but with a 2009 that should not be the problem. Keep records of each time it has a problem and as mcparadise suggested, you can try contacting the zone rep. There should be a phone number in the owners' manual.