TLDR back story: Original 12 year old starter went bad and I got stranded. Went to the mechanic right across the street. Got the car and it sounded bad. Four days later it died again. Mechanic said the part he got was actually different. The nose cone was a little off. Put the proper one in this time and it’s fine.
He did sound genuine in his story about getting the wrong part, but ya, he should be comparing the old to the new before doing the job, but you could tell this guy was practically a one man shop and had too much on his plate. He also should have known it sounded funny when the job was done and I pointed that out to him.
It’s a franchise that is beside the commuter train station, which is why I would go there. However, this guy bought from the old owner and he just does not seem nearly as professional.
He actually forgot to reset the oil life thing on my 2009 Accord a few months before this debacle.
And now I find out, my cousin, who lives five minutes away, was using him for a little while as well on a hand me down Focus. She got the alternator replaced and a few days later she broke down. And what do ya know, she used the same mechanic. I don’t know how she ended up going to him as she’s not a train commuter like me, but I guess it’s because that chain has a pretty decent reputation and I know it’s cheaper than the two closest to her because I’ve been to both before.
Anyway, same story. He said he got the wrong part. I did the starter on my old Fusion a year ago by a mobile mechanic my coworker has a used a few times, and he has excellent reviews. This is apparently much easier on a Fusion than an Accord. He compared the two side by side before doing the job and he said F*CK!, because the nose cones were slightly different. He had to call his part courier guy to bring another, from 40 minutes away so he had to push back his other appointments and just hang around for a while. He said this has happened a few times with that part service before. Though he said to be fair, the box did say the correct part number so who knows what the hell happened.