You don’t need help asking the question. That is their job to handle claims and ask questions to find out what the problem is.
Speaking for myself, you’re welcome. Thanks for responding to everybody. We sometimes offer advice and never hear back from the people we are trying to help.
I’m not sure what your relationship is like with your agent. As I mentioned before…
As was pointed out, most insurance companies would rather replace your windshield than have a serious claim result from not doing so.
I’d print out some information found online and relate your story of less than desirable visibility under certain conditions, due to sandblasting. Chances are this isn’t the first time the agency has dealt with this type of damage.
CSA
I’ve taken you as far as I can with this. Ask your insurance agent or an auto glass specialist to elaborate. In Florida, where I live, the law requires insurance companies to repair or replace damaged windshields for their policyholders without charging a deductible. Since I don’t know where you live or what the laws are there, you’re going to have to ask someone local.
As I said, it’s in your insurance company’s interest to make sure you can see, but not every insurance company is enlightened enough to understand it’s in their interest, so if they’re not compelled by law to replace your windshield, they might or might not be willing.
I’ve offered all the general information I have, and you’re going to need to make some phone calls to find information that applies to your specific situation.
Thank you, everyone.
I live in NY and my relationship with the agent is great. No friction whatsoever. When DW had an at-fault crash 2 years ago, she sorted out pretty quickly and to our satisfaction. I will swing by her office to see if she can help with this.
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I tried RainX and found it worked as advertised at speed, rain drops sloughed off and visibility was good even with wipers off. A big however though, sitting under a traffic light at night in a misty rain I was blind. As soon as I used the wipers a misty fog would reappear on my windshield. I had to contact the manufacturer to find the proper way to remove the coating. ( Which was scrub with Bon Ami scouring powder for those who may find themselves in a similar situation) I would use RainX on a side or rear window or mirrors but never on a windshield.
As an aside I had a half can of Bon Ami left and found it was great for cleaning flattop stoves with a bit of windex. Previously I had used the “Amazing” tm product which at the time came from England for about $20.
Back on topic; sort of; I use a bottle of windex or other good glass cleaner to get the road crud that windshield washer fluid just does not touch. Being a lazy bum I just spray it from my drivers seat ! This may not be the best thing for your paint, don’t know, but I have not noticed a problem.
If you haven’t replaced the windshield yet and there is a deductible cost, talk to a shop that replaces the windshield in your driveway. They will often offer to waive the deductible if you have the work done at their shop. If you do this, make sure they remember that the deductible was waived before starting the work, and be prepared to walk if they don’t remember the agreement. Tell them you will have it done at home or go to a different glass shop.