So I bought my car new in August of 2018. I leased it and planned to purchase after so I haven’t been cautious of the mileage. It has 24k miles on it and I’m 1.5 years into my lease.
I took the car into the dealer for routine maintenance 2.5 weeks ago. Oil change, lube, filters , etc. Yeaterday I went to take my daughter to my moms and we noticed it smelt like gasoline or fumes very strongly in the garage. I left and drove the 8 minutes (5miles) to my mother’s house. Parked in her driveway for 15 min and then left to run an errand.
I noticed the car made some weird sounds and didn’t feel like it was driving right. I looked down and saw the oil light was on. I pulled over and turned it off, hoping that it would clear it and maybe it was just being weird. I turned it back on, drove it about 500 feet and stopped because it wasn’t accelerating and it was making noise. I turned it off, checked the oil and it was bone dry. Not even a drop of oil in the car.
I called the dealer and the towed it back and gave me a loaner. They said that the “oil drain plug washer was allowing the oil leak”. They said they will double check it tomorrow morning and then pay to have my driveway and garage cleaned and will get my car to me.
My issue is, what long term damage did my engine suffer because they messed up the oil change? I’m sure it significantly cut down on my engines lifespan because it ran for that long without proper oil levels in it. Sure it may be fine now, but what happens if my bearings break 3 years down the line when they should have lasted much longer?
Now the car I planned to buy, I don’t really want to because they messed up. Do I have a leg to stand on with what they did to demand that they swap out my vehicle or let me swap into a new lease without penalty?
I actually really like the loaner they gave me and would love them to swap me into that one. It is a model up and a 2020. Think they may go for something like that if I threaten them? Thanks in advance everyone. I know that was long so I appreciate that you got to the very end!