We have a brand new 2013 Ford Focus, a little over 2500 miles. We drove the vehicle to NYC, starting the trip with over 500 miles. During stop-n-go driving the following conditions are experienced:
- car in drive but stopped, engine idles at 750rpm
- car moving at crawl speed, less than 5mph, and RPM between 750 to 2100, engine acts as if it will stall (IT IS AN AUTOMATIC TRANS); when this happens there’s an obvious shudder - again almost as if the car will stall out
- cannot determine what gear its in, but probably first, second, or maybe third, but no higher
We took the car back to the dealer, but they acted as if this was a normal, if not, non existent issue; they were very dismissive.
Has anyone experienced the same issues?