I need some help making a decision I never thought I’d face. Months ago I received a letter from FoMoCo stating that my car’s clutch warranty will be extended. Great. I’ve always had problems with the thing since I got it. It would shutter at low speeds and it didn’t feel like it was accelerating as fast as it should. Lo and behold, the letter explains that anyone with these symptoms has the opportunity for a replacement clutch at no expense to him/her… or so I thought. Being naive to the new world of owning rebuilt vehicles I thought it was just like a recall. So, I schedule an appointment with my closest ford dealership, I give them my VIN number, they replace the clutch, give me a receipt that says it’s all been covered and I’m on my way. A day goes by and someone from the dealership explains they’ve made a mistake - that the warranty does not apply to branded titles. They then proceed to ask me to pay for the repair. Now I’m faced with a big problem. On one hand, if I didn’t receive this letter to begin with I would’ve never gotten it done. It’s not like the car was a complete lemon it just had a juddery clutch. On the other hand I feel bad that the lady who made the mistake and didn’t realize my car was a rebuilt will get in trouble. I know I have an ethical dilemma that I’m prepared to face. My question is do I have a legal dilemma by not paying the dealership back? The dealership had my VIN number before I took it in, I have the letter from FoMoCo which also has my VIN on it and I have a receipt that says it was paid fully by the warranty. So does FoMoCo or the dealership have legal grounds to escalate this? I’d rather not have a lien on my vehicle because I didn’t pay for something they told me was going to be free. Between the ignorance of the dealership and myself, I’m worried they will escalate to a legal discourse. Can anyone tell me if they have the grounds to do so?
All comments appreciated, DS