My oil pump went out and has caused more damage internally. Warranty has approved the damages, and verified that I have taken well care of my engine based on all my service records. The issue is, the extended warranty (AGWS) has approved an engine that they will send the dealer to install, that has 155k miles on it. They do not know the service record history on it (this is the key I believe).
Now my contract states “new, like new, or in similar condition before failure”.
They have no service records of the history of the engine they are wanting to send the dealer. They don’t know anything about the motor. And will warranty it for “catastrophic failure” only for 90 days.
Since they have no service records on their engine they want to send, I would assume that doesn’t not qualify as “similar condition before failure” as they do not know the actual internal conditions as they do not have service records. Should i fight them on this motor they want to give me? They offered 3 other options, that would cost me out of pocket. 108k motor for $600. 81k motor for $1200. Ford reman’d motor for $3000. My contract has a $$ limit of $10,000 for the life of the motor. I have about $9200 left to use. My warranty expires in 1200 miles. So I think they are just trying to get by as cheap as possible. Shocker.
My truck does have higher mileage (184k). But it has been well taken care of, and serviced regularly with all paperwork to follow its life.
2011 Ford F-150 5.0 motor.