OK, either my dealer is trying to pull one over on me, or I’m an idiot, and it’s probably the latter.
Bought a new Kia Sorento in summer 2012, it came with the optional wheel locks. Summer 2013, had a flat, in the process of putting on the spare and replacing the new tire, I just didn’t hassle with putting the wheel lock back on. So I have 3 wheels with a wheel lock, and 1 wheel without a wheel lock.
2 weeks ago I had the car in for an oil change an tire rotation. After paying for the rotation, I observed that the wheel without a lock was still in the same position (left rear). So I called the dealer today, and made a huge stink about how he had charged me for not doing the work, and blah blah blah. The dealer agreed to get me in tonight to do the tire rotation that had not been done two weeks ago. An hour later, that same wheel appears to STILL be in the same position (left rear).
Then I made a HUGE stink, pointing out that I could tell from the lug nut pattern that the wheel had not moved. The service advisor said “Well I rotated the tires myself”. I pointed out that that wheel without the wheel lock (thus making it unique) was still in the same position on the left rear. The service advisor said “Well, no, I just put them on the rack when I rotated the tires.” But at my old mechanic, before I started to take my in-warranty car to the dealer, the dealer kept the lug nuts with the same tire…so my unique wheel would have moved to front right.
Is it common practice to keep the lug nuts on the same wheels, simply moving the tires when rotating the tires? If yes, then I just made a tool of myself to the dealer. If not, then my dealer is being shady.