On January 2 I purchased 2005 Range Rover for an amazing price, do I knew I would have to invest some cash before I could drive it daily. On Jan. 6, I take it to a local repair shop to replace all fluids and get diagnostics. 2 days later I receive a call saying I should have the engine replaced, and if I wanted them to do it it would cost 4500 and be done in 5 days. The idea of having a nice new engine and me not wanting to cut corners to prevent more problems in the future wanted to get it done. And my eagerness to drive my car around kept me from getting quotes from other shops, I had no reason to assume the shop couldn’t take care of the task. Worst decision I could have made.3 weeks go by and the mechanics are dogging my calls and texts. I then receive a message saying the new engine was installed, but they couldn’t get the car to turn on. That there was something was wrong with cars electric system, and that they had to send it to a Range Rover shop after trying so much to fix it. Another 2 weeks go by, and by this time I have spent easily over $1000 on Uber’s by this time(I have receipts). I am then informed that the shop was having trouble figuring out what was wrong with the vehicle. A week later they say the car was on, BUT it turns out that the engine they installed into my car was “out of time” and they needed to get a new engine shipped in. I was so frustrated from wasting so much money on Uber’s and not having my car for 1.5 months. I voice my frustration and the shop agrees to loan me a car to get around town. The car they gave me was standard 2004 Kia Optima. Car car smelled a little like mildew and did not have a functioning parking brake(I was told to put the car in 1st gear and let it stall out when I wanted turn the car off) I felt really unsafe driving the car, but out of desperation I accepted it. One week goes by and the mechanics are digging my calls and avoiding my texts. I then receive a message saying that a piece of the engine broke while it was being transferred to the shop, and that it would be another week to get another one in. This was devastating news because I had a trip to Florida that I needed my vehicle to go to, I ended up having to rent a car to go because the Kia Optima would have never made it. I allowed my roommate to use the car to run to the corner store if he needed to. He was dealing with car trouble and his car was in the same shop my car was in. While on vacation I get a call from my roommate saying that was pulled over after the Cops ran the Georgia listens plate and leaning the car was not registered since 2015. The was was then towed with a few of my belongings still inside. He then contacted the shop and informed them of the situation that had just taken place. I get back from my trip expecting to have my car ready to go for me, yet I’m only left waiting again. It is now March 11, and I have been informed that my vehicle is ready.
I’m left unsure how to handle the situation, at this point I have spent thousands on transportation and other expenses that come along with not having my vehicle. I do not feel like I should pay 4500 for this nightmare of an experience. I do believe that fair is fair, and i do believe I’m entitled to pay some money for parts and services. I just don’t know if I should take legal action, or how much would be fair to pay.
Thank you for your time, JB