Vehicle: 2013 Lexus 300h
Since my wife purchased her car, we have noticed it has an odor when the cabin air is on. Best description I can give is that is smells like old gym clothes… not good at all. I’ve read up that it’s likely mold of some sort and had her take it in for an assessment from the dealer. their response was as follows
“Regarding the odor the tech is recommending that a charcoal cabin filter be replaced and perform a mist service, which will sanitize and deodorize the heating and air conditioning ducts. This is a service item and the selling dealer may not have experienced this condition during the inspection. I can perform these two items if want to move forward.
The fee to do so would be $275.00 plus tax or you can contact the selling dealer to see if any assistance can be given”
So my questions…
1.) Is the price reasonable?
2.) How difficult is this for a DIY? I’ve done a lot of DIY for both our cars, but haven’t replaced any cabin filters yet. Are there any specific things to be extra careful with were I to undertake the task myself? (any tips?)
3.) Does this sound like something we can argue the dealer that sold the car to handle without a fee? We only got this car in mid-late March. So not a lot of time has past since then.
Thanks for your comments.