Hi. Newbie here to this site.
My 2004 Chrysler Pacifica started making horrible noises when I stepped on the brakes so bad I thought my car was about to blow up! It then continued making noise as I drove. It felt like something was caught on my driver’s side wheel area. I’ve been scared to drive it…it sounds and feels so horrible-I used to drive for a living so that’s saying a lot.
Today, Farm & Fleet said I needed to replace the brake pads and rotors but that something was causing the caliper to rub which is causing the noise. He said I have metal on metal, yet that rotor is completely rusted since this started.
Can’t I take it apart, pop back the caliper, resurface the rotors and be fine, replace the pads? I didn’t see the brake pads yet. I asked him the same question and he talked in circles… said he didn’t have time to take apart the whole brake system but the caliper is rubbing and causing the horrible noise.
He kept pushing me and pushing me to make an appointment… Actually he made the appointment for Monday. I had to say no… I’ll call. So he made the appointment for Wed. I said again I would think about it and call. He said if i don’t fix it right away, I could get killed! He then said he had to order the parts so to call him Monday before the appt. I said AGAIN, IF I decide to go through with it., having to try to cut him off and be heard over his quite loud voice. I think he just talks that way all the time…but then again seems he never lets people get in a word edgewise.
I’m a woman, petite and sweet for the most part…haha… I went in saying I believe something is caught because my brakes were fine and didn’t start going bad over time.- no gradual squealing or change in the brake pedal’s pressure, that I did haul a heavy trailer and used my brakes quite a bit and at times had to slam on them… I thought I appeared that I wasn’t completely in the dark about my car-I’ve read up a lot, had about 4-5 major repairs and haven’t had to redo my brakes yet since I got her in 2010. Then again, my ex had it awhile then was ordered to give it back and said he just put $900 in it, part of I believe was on a used TCM.
I traveled 1100 miles having a full UHaul and slammed on my brakes quite a few times… near accidents, avoiding critters, missing a turn etc. But the noise didn’t start then, it just started randomly one day after I got back. For $364, he says he’ll do the repairs. There was to be a sale on labor at $60 an hour. This is the estimate:
Install Caliper: 29.99
Install Front Brakes 60.00
LF Calipers (brake) 86.81 ( How is this odd number supposed to be a labor cost at $60 an hour?)
Total Brakes: $176.10
General Maintenance Installation:
Front Premium Ceramic Pads 70.99
Hardware Kit Included-OE Recommended
Front Disc Brake Rotor: 45.99
Am I being ripped? I can get the rotors and brakes myself and someone will do it for $75.
Do I need to buy a new Caliper? Its written up to look that way but there are only 2 parts to be ordered with part numbers.
He gave me the estimate for free for now and will take it off the job he said at first, then said he gave it to me at no charge but if he let everyone do that they’d be in every other day.($14.99). Says "Customer declined Brake Inspection’. on the estimate…just a way for me to not actually be charged the $14.99 inspection fee (I was told by phone would be $18) because he’s convinced himself he’s got me reeled in? Also, do I have to install ceramic pads? I can get the brakes and rotors for $80 on EBay. Reputable company. Do I need to buy the Hardware kit ( I’ve seen the kit included with the higher priced pads- is it necessary?) and now a new brake caliper? I’m confused since the price of the caliper alone would be almost $178 at O’Reilly if I’m not mistaken?
Any advice is greatly appreciated. Thanks!