Hi dear community,
I was rear ended and the insurance company of the person that hit me does not want to authorize a bumper part for my 2013 Prius that is manufactured by Toyota, they want to only give me an after market bumper. i have already argued my case to 3 people from the insurance co. telling them i want my car the way it was before the accident since i spent all my savings in this car and i feel i have the right to get it fixed to the way it was before their client hit me. In all honesty i feel like I’m hitting a wall talking to these people, they are not listening to me. Can anyone recommend what i could do?