I live in Southern California and just finished the first year of a three-year lease on a Honda Civic EX with American Honda Finance Corp. (AFHC). I took the car in to my local Honda dealer for its 15,000 mile scheduled maintenance service. During a routine road test immediately following the service, the service tech got into an accident (less than a mile from the dealership) with another car driven by an uninsured motorist. The driver-side airbag deployed on my car and it was good to learn the service tech is OK.
The assistant service manager said they’re taking full responsibility for the accident and have their own body shop next door to the dealer to fix the car with original Honda parts, yada-yada. My car looks like it was T-boned…with damage to the driver’s side quarter-panel, wheel and front bumper/headlight area. I’m being told it’s $6500 worth of damage and have no idea about the crumple zone.
I’m concerned about the crumple zone being affected and concerned about being held responsible by AFCH for any excessive wear and tear when they send the third-party inspector out when the lease is up (don’t know if a letter from the dealer acknowledging what they did would help).
I’m on my 4th Honda. Although I’ve never purchased or leased any of them from this Honda dealer (they’ve haven’t had the exact vehicle I was looking for or matched my best deal each time), I’ve been faithfully going to them for maintenance and service for the last 10 years. During this time, I know they’ve profitted from the thousands of dollars I’ve spent there over the years.
Instead of agreeing to fix the car, do you think I can insist and persist that they pay off my current lease from AFCH and put me in a new Honda lease, in a new Civic EX (equipped with what I have now) at or about the same price I’m paying?