The tire comes off in a minute and the liner comes off in probably .4 tenths. Get a second opinion.
That’s an excellent estimate if you’re the customer but a terrible one from a business perspective.
We had people doing time studies here at work and a half year later, they’re losing their shirts on those jobs and wondering why. After interviewing the people tasked with timing the jobs, it was discovered that they timed only the effort of actually doing the work and then, after the person had already warmed up on quite a few of them. What about set up and clean up? What about the paperwork? The list goes on…
The tech at the repair place has to go to the service desk, retrieve the work order and keys. Then go out in the lot, find the car and drive it into the shop. Then get it up on the lift before he can even think of pulling off the wheel. Now go get your impact gun and proper socket. Remove wheel. That’s one minute?? No way, more like 10.
I won’t even mention the inner wheel well cover. Those are real bears to remove, let alone put back. Sheet metal and molded plastic going together is more art than science.
The guy also has to get the parts from the stock room. Who do you think is paying the bill while he waits for his turn and then waits on the parts guys to look up the proper part and go get it?
What about completing the paperwork once the repair is complete? Or cleaning up to get ready for the next repair?
Hopefully, I’ve made my point. Customers usually suffer from wildly optimistic repair times and do not realize the actual work involved. Even if they do, they sometimes believe they shouldn’t be paying for those “extras” but if you run a business, someone has to pay those costs or you’ll send yourself rocketing to the poorhouse…