Thanks everyone for your feedback. I saw some posts with a few questions which I’ll address here:
• the vehicle I have is a 2007 Hyundai Tucson, 40-41k miles on it;
unfortunately I don’t know what the speed rating and tire sizes are – I’ve honestly been driving the vehicle for about 8 years now. It was previously owned by my father and was bought to be used for family trips. The family trips were very few and far between and was then given to me once I started working. I know next to nothing about cars and between school and work it’s a bit difficult to take time to learn about all things automotive, let alone my own vehicle. I have picked up a few things here and there during the 8 years, but that’s not saying much.
• As for the recent trip to the dealership: During my last oil change there it took maybe less than 1 hour, and that included them vacuuming and washing the SUV. Keep in mind, I schedule my appointments online for the earliest possible time and get there as soon as they open because the very first time I took my vehicle for an oil change at the dealership it took about 3 hours, which included a tire rotation – even with an early appointment.
• This time around, I was expecting the same thing to happen – go in, get an oil change, maybe a vacuuming/wash, and be done in about an hour. So I go in as soon as they opened and tell them I’m there for an oil change (costs around $39). After an hour or so, they call me and tell me that the “tech” says my tires are bald and I need (4) new ones and that it would cost a total of about $730. I (genuinely) show my exasperation and horror by holding my head, at which point the manager comes over and says he’ll take off the $30 to make it an even $700.
I agreed to all this because I have neglected to even check my tires’ condition, much less keep abreast with it. However, this would be the first time I’d be getting new tires, in addition to that, with my recent job I commute about 1 hour (each way) and I tend to drive relatively fast so I figured the time might have been due.
After waiting an additional 3 hours to have the tires ordered, installed, and aligned, they tell me the final price comes out to be $780. Again, I express my disbelief (but I’m not one to yell, rant, or rave – this is all a first for me). The manager again comes over and says that the $700 for the tires (alignment, etc.) stands but he’ll also take off $10 from the oil change to make it ~$29. In the end, with tax, it all came out to be $760. Honestly, after 4 hours of waiting, and having to shell out $760, I couldn’t be bothered to check and analyze the bill to see how much that tax was for it all to be $760.
So there you have it. Sorry for the long post. Please let me know what you think. Thanks again, as always.