A vibration is felt through the steering wheel when speed gets up to 65 mph. By 70 mph the vibration can be felt by the passenger through their seat. I have been told that all 2019 XC60’s do this and that is a feature of the car. Really!!!
No. You probably have wheel or suspension wear or damage.
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Did the dealership tell you this? Keep any documentation. You could try a different dealership.
Have the tires been rebalanced?
Have you noted any unusual wear of the tires?
Have the tires been rotated and has that had any affect?
The vehicle is brand new. It had 250 miles when I got it and it did it on the way home. I thought it was uneven road surface. They have road force balanced the tires, changed the drive shaft, changed the tires. They now say that all volvo xc60s vibrate over 65 and they can do nothing about it.
Sorry, didn’t notice the year. I do know that it is not normal for a brand new car to have a vibrating steering wheel at 65. So wear is out but damage or faulty parts are still possible. You may need to bring it to a different dealer. Otherwise I’m not knowledgeable on warranty or legal stuff.
Thanks so much for responding. I am really horrified at the dealership’s response, I will be taking it to another dealership.
I’ve tested that vehicle and never felt any vibrations. The Android Auto didn’t work, but that’s not your problem!
When a dealership is unwilling or unable to rectify a problem with a car that is under warranty, it is time to complain to the manufacturer. Contact information can be found in your Owner’s Manual.
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That’s BS and as VDCdriver writes;
Call their bluff. Take another identical car for a test drive with the service manager (or whoever told this tall tale) in the passenger seat.
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I checked out a few forums, this seems to have a number of posts with the same problem. One resoulution was a bent wheel, but this post might be of help. Others were able to return the car. https://www.brickboard.com/AWD/volvo/162376/XC50/XC60/XC70/XC90/vibration_problem_defintively_y_totally_solved.html
folks, i had the same vibration issue on my 2018 volvo xc60. I noticed it after driving for 6 months. Apparently, volvo verbally had acknowledged the problem on the car. The dealer has told me that there is no fix for the issue and thats’ the way all the XC60’s vibrate. Seems to be silly for a $60000 luxury mid size SUV.
Yeah thats not normal . It can only be a wheel , tires or the shafts that connect to the wheel . One of the reasons I won’t touch Chinese made autos .
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I went back three times. Finally they kept it for three weeks. They said they were using my car to figure out what was going on as they had multiple complaints on multiple models. It turned out to be the drive shaft. $9700 of warranty work. Don’t take no for an answer.
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Hi, I have the same problem but at higher speeds above 160 km/h. I called my delear and he told me that they can’t drive at such speed bu he suggested checking wheels geometry. I haven’t checked yet.
I don’t have a solution but where are you able to drive a Volvo 160km/hr? That’s 100mph and I don’t know of any place where that’s legal. Based on your use of km I’d guess rural Canada.
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Germany — no limit at highway, what is more, the passenger seat also vibrates.
Barbara - would you be willing to provide me with more information about what was wrong with the drivetrain? I am experiencing the same issue and they have gone through the same workflow process to no avail. If you’d be willing to share what they wrote on the service order even (or the service order # so they can perhaps look it up) I would be majorly indebted to you! My email is ritchard@gmail.com.
I got the gaslighting speech today about how all XC60s do this because of their ‘sport suspension’ so I can’t compare how my car drives with how my XC90 drove or even how the XC40 which I have on loan drives. Apparently they only designed the XC60 to drive like $h!t on the freeway, not the rest of the Volvo lineup.
Any more advice on what to say to get their attention? I’m very close to meeting with the head of the Consumer Protection Division in UT (they adjudicate the state’s lemon law). This is nutty.
I’m sorry, it sounds like you hit a wall. Have you tried going to a different dealership?