2019 Cadillac XT5 - squeaky brakes

Squeaking brakes. I’m really disappointed.

this might be covered under your warranty give the dealer a call.

Service Bulletin Bulletin No.: 19-NA-115
Date: January, 2020
Subject: Rear Brake Squeal Noise
Brand: Model: Model Year: VIN: Engine: Transmission:
from to from to
Buick Enclave 2018 2020
SOP August
5, 2019 All All
XT5 2017 2019
XT6 2020 2020
Blazer 2019 2019
Traverse 2018 2020
(VIN N) 2017 2017
Acadia 2018 2019
Holden Acadia 2019 2019
Involved Region or Country North America, N.A. Export Regions, Middle East, Australia, Europe, Russia, Israel,
South Korea, Africa, Columbia, Chile and Peru.
Condition Some customers may comment on hearing a squeal noise coming from the rear brakes.
Cause The cause of the condition may be the current material used on the rear disc brake
pad shim.
Note: The rear disc brake pads have been re-designed with new shim material, to
eliminate the squeal.
Replace the rear disc brake pads with new design pads listed in the Part Table below.
Refer to Rear Disc Brake Pads Replacement, in SI.
Parts Information
Description Part
84757793 1
Page 2 January, 2020 Bulletin No.: 19-NA-115
Warranty Information
Repairs made for the specific concern within this
bulletin may be covered under the New Vehicle Limited
Warranty Bumper-to-Bumper terms (Canada Base
Refer to the vehicle’s Limited Warranty and Owner
Assistance Information booklet for coverage details.
Labor Operation Description Labor Time
2481978* Rear Disc Brake Pads Replacement 1.1 hr
Add To Refinish Rotor - Both 0.6 hr
Add To Refinish Rotor - One 0.5 hr
Add To Replace Rotor - Both 0.4 hr
Add To Replace Rotor - One 0.2 hr
*This is a unique Labor Operation for Bulletin use only.
Version 2
Modified Released August 14, 2019.
Revised January 17, 2020 — Added the 2020 Model Year and the Cadillac XT6.
GM bulletins are intended for use by professional technicians, NOT a “do-it-yourselfer”. They are written to inform these
technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper
service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a
job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your
vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the


Front or rear brakes making the noise?