I have a 2018 Toyota Rav4 LE I brought it new the brakes has had a problem from day one. I also have ask the dealer about the brake issue they did nothing each time I ask they told me the brakes was okay after a few times of this I had the brakes checked out they had no friction left on them. I don’t know what caused them to prematurely ware out like that.
First of all , if you mean the pads were worn to the point they did not provide proper braking then that is a wear ( not ware ) item and not covered by warranty . Lots of stop and go driving will wear them out and riding the brake pedal certainly will .
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What was the “brake issue”?