2 litre auto. at most times when you take off the car inittally goes ok then just loses power . local dealer says hyundai know of the problem but there is no fix. they say just suck it up. we have purchaced hyundai vechiles since 2014 with no issues at all. very dissapointed
It is possible that Hyundai’s corporate folks are working on a solution to this problem, but it is also very possible that the dealership is just trying to get rid of you and not deal with the issue. This is a classic case of why people need to contact the vehicle manufacturer/importer when a dealership appears to be unable or unwilling to repair a fully-warrantied vehicle.
Contact info for Hyundai corporate can be found in your Owner’s Manual. I suggest that you begin with a phone call, and then follow it up with a Certified letter, summarizing the situation and also referencing the phone call. Also, if you are located in The US, it is time to begin researching the Lemon Law in your state, as this situation might qualify you for a settlement under the terms of that statute.
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Yep. Suddenly losing power is a safety issue. Dealerships do not get out of lemon law claims because they refused to attempt to fix the car.
Get everything in writing every time you go to the dealer. You’ll need records to make a lemon law claim.