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2018 Buick Enclave USB issue

I have a Usb stick to play but my car says that media is not on. What can I do?

Apparently it is not compatible with your system or you need to change settings on the menu. You could go by the dealer with the USB stick and see if they can help you .

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https://www.buick.com/owners/buick-infotainment-system-faq