2017 Chevrolet Silverado 2500HD - Odd infotainment

The information system randomly changes from infornation mode to audio mode.

Good to know, thank you.

Interesting feature.

How do you normally make this change? Is there a button to press or do you have to go through the menus? If a button, perhaps it is sticky. Try repeatedly pressing it and see if it works reliably.

Another thought, is it able to switch based on incoming phone calls?

Or by steering wheel buttons that are being inadvertantly pressed?

there is a dealer software update that should fix this problem…

temp.xml (nhtsa.gov)