I have a 2013 Kia Rio I bought brand new back in December of 2012, I drive A LOT and do a lot of road trips so I’ve already racked up just a tad over 72,000 miles on this little car. I have been very good about getting oil changes and all services in a timely matter AND at the dealer (from which I bought the car). So a little background story before I get to my question(s).
Recently, as in just this past Friday, I took my vehicle in for an oil change, tire rotation, the usual. And when I had my car returned to me after about 45 minutes, I jumped in started it up and immediately noticed my car felt different. Then my check engine light came on, before I even left the lot! So, of course I go back in and tell them, they say “oh that’s strange” and go plug it in and it reads as a cylinder misfire. Whaaaat? How does that happen, beings that I had NO issues before I took it in for regularly scheduled maintenance. Anyhow, they reset it, I guess assuming it wasn’t accurate and bring the car back around to me. Once again I hop in, start it up and now all the lights are off, but the car still FEELS really strange, like it’s got a puttery-ness to it that feels wrong. So I sit there, hesitating to pull away when the light comes on AGAIN except this time it starts flashing. I go back inside and say “Dude, the light is still on”. So the guy comes back out, sits in the car and says “it’s running kind of rough. huh?” and I’m like DUH! haha But while he is sitting in it the light goes off, and he decided to take it for a little drive around the block. It didn’t come back on, and he told me my spark plugs may need to be changed at this mileage, which I know is probably true but they can’t do it right now cause they’re slammed and they send me on my way. (I just went straight home with the intention of coming back Saturday for them to look at it again)
The very next day, I start the car to head to the grocery store. On my way, less than a mile from my house the light comes back on again. Now I’m just mad. I am not one of those people that can comfortably drive around town with that light beaming at me, but also the car feels rough, and it sounds pathetic. Like the little engine that could, but ain’t. haha So I drive straight to the dealer, skipping the store for fear it could leave me stranded. I don’t even want/need to get into the awful customer service experience I had that day, suffice to say I left very upset and promised to be there waiting for them at 7:15 Monday morning when they open to drop this car off. So I do that, Monday I drop the car and take a taxi to work. I get a phone call that yeah, the spark plugs do look bad so they’re going to change them. I don’t hear any news while I’m at work, and I assume no news is good news so I head out there after work (via taxi) only to be told that it did NOT fix whatever is wrong with the car, and it is infact that cylinder that the computer first said on Friday. I am under warranty (THANK HEAVENS!) So they start the process to get me approved for service. I leave the dealer, without a car. Yesterday (Tuesday) I receive the call that I’m getting a NEW ENGINE. Kia is sending it fron California, it’ll be in on Friday and they’ll probably put it in the car Saturday or Monday.
Here are my questions about this:
First of all, it a total ironic fashion, I had considered for the last week or so before my service trading this car in for a newer vehicle with less miles. Will a new engine help or hurt my trade in value at all? And after this do any of you recommend I trade it in and get it off my hands, or will I potentially end up on the better end of the bargain here?
*I also can’t help but think this car’s soul “knew” about my plan and self destructed on me, haha. Any thoughts on that? I know the topic of a car’s soul has come up many times on the radio program, and I kind of buy into it honestly. I had a little bit of guilt about wanting to trade a car in that I had a lot of good experiences in/
Secondly, I know it sounds like a really stupid question. But what does it really mean to have your engine replaced?
Thirdly, I asked the dealer what could have caused this and they said “Honestly, just wear and tear” is this bogus? Are they essentially telling me my new engine is going to go on me in 70,000 miles like this one?
All opinions are greatly appreciated. I haven’t had this kind of experience/repair in a long time.
THANK YOU THANK YOU THANK YOU