There is a similar complaint posted on carcomplaints.com regarding your model year.
On a road trip from Fort Worth to Galveston, Texas (about 300 miles) I first experienced lack of acceleration. The car would hold speed while on cruise control, but I could not accelerate to pass someone on the highway. About 10 minutes after noticing this issue, the engine began to make a knocking noise. It started out softly and increased in volume. I was traveling on I-45, and was located on a stretch with no easy access to a gas station or other location to pull in and stop. I hoped to go an additional 10 miles to Madisonville, Texas, and stop there.
Suddenly, the engine made a very loud noise. The car shook, the engine raced to over 6000 rpm, and then shut off. When the engine raced, the engine light came on for the first time. I had enough speed to be able to pull over to the shoulder. I turned the car off, and upon trying to turn it back on, the engine tried to turn over but could not. The car was completely inoperable. I had to call a tow truck and have it towed 40 miles to the nearest dealership in Huntsville, Texas. Kamkad Hyundai diagnosed the engine as completely ruined, most likely due to a bearing failure. The dealer stated it would cost approximately $6,000 parts and labor to replace the engine, and that none were available for months. Dealer offered me $1,000 for the car.
This was an extremely dangerous situation. I sat on the shoulder of a major interstate, with traffic whizzing by at 80 mph, for an hour and a half. My car has had regular oil changes, a fresh battery, and was in good, clean operating condition. I am extremely lucky that I did not have an accident or suffer an injury as a result of the engine failure.
My immediate family all owns Hyundais, and until last week, I would have recommended a Tucson to anyone. I will no longer be doing so, and will be seeking redress from Hyundai.
- Monica B. , Fort Worth, US