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2013 Ford F-150 - Call drop

when making a phone call the call goes through but ends when someone answers< same for inbound calls, as soon as I answer the calls end

I believe the Bluetooth transponder is built into the radio. A car stereo shop can probably help.

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Have you tried a different phone just to see what happens in that case?

My cell phone does that all by itself. It doesn’t need a Bluetooth automobile system to drop calls.